Comparison of the options and frequently asked questions

Partner 12% and Partner+ 14%: we calculate the fee from the rent actually received, excluding advance payments for services. Partner+ also includes the manager's guarantee, which covers a shortfall of up to one month's rent for every 24-month period of the contract. With the Garant service we pay you the agreed rent every month, even when the apartment is vacant or the subtenant fails to pay. When the contract is signed, the agreed rent equals 82% of the estimated market rent, and a lower actual sublease rent does not reduce it.21% VAT is added to the fee for the Partner and Partner+ services.

An estate agency finds a tenant, signs the contract and its work ends there. We check the applicant's creditworthiness, monitor payments, handle repairs, communication with the SVJ and the tenant, inspect the apartment regularly and, if needed, recover unpaid rent. We are after long-term cooperation, not a one-off deal.

No. With Partner and Partner+ we charge our fee only from the rent actually paid; when the apartment is not occupied, you pay nothing. With Garant you always receive the agreed rent. On average we fill an apartment within 14 days.

Yes. We introduce ourselves to the existing tenant, explain our role and hand over our contacts. From that moment we take care of everything around the tenancy.

At the right price every apartment finds a tenant; the higher the rent you ask for, the longer it takes. Our fee depends on occupancy, so we have the same interest as you. If it takes longer, we will go through the next steps with you.

Basic equipment works best: a kitchen unit with appliances, storage space and lighting. The tenant arranges the rest, or we can arrange the purchase and installation of furnishings by agreement with you.

The SVJ (owners' association) fees stay with the owner; by agreement we can send them for you. We recommend transferring the utilities to the tenant, who pays them to us together with the rent as advances for services.

In our experience, yes. About 20% of landlords deal with non-paying tenants; add to that the empty months between tenants, the agency commission and roughly 60 hours a year spent on the apartment. You can work out the exact figures for your apartment in the rental yield calculator.

With Partner and Partner+ you get more: our fee is a percentage of the rent actually paid and we treat the agreed rent as a minimum. With Garant it also holds: if we achieve a higher sublease rent, you receive half of the difference above the expected sublease rent on top. We do the same when the rent goes up over time.

We screen each applicant through the SOLUS partner service, the public Central Register of Enforcement Proceedings (CEECR) and the insolvency register. We meet each applicant in person. At the start of our cooperation, we discuss your expectations of a tenant and respect them.

The schedule of monthly advances, contacts for the SVJ and the managing company, the electricity and gas invoices, appliance manuals, keys to the apartment and the common areas, and ideally the energy certificate and the floor plan as well. You will then see everything essential in the client zone.

Portals show asking prices; the rents actually agreed tend to be lower. Our estimate is based on the rent map and on the more than 300 apartments we manage. Even so, it is in our interest to rent your apartment for the highest price the location will bear.

You do not. Our manager takes care of the viewings, the handover and showing the tenant how the appliances work, and documents everything in a handover protocol with photographs.

Throughout the contract one manager who knows your apartment looks after you. You submit requests in the client zone and follow their status; e⁠-⁠mail, the phone and the round-the-clock emergency line for tenants are available too.