No listings, photo shoots, viewings or e-mailing with applicants.
We have been managing flats for over 15 years and we vet every applicant in the public registers of the Czech Republic and Slovakia and in the SOLUS register. We select only vetted tenants.
Paperwork
You do not have to follow legislative news or look for contract templates.
We tailor carefully vetted tenancy agreements precisely to your apartment and then arrange the utility transfers as well.
Watching the payments
An end to checking the account and to the unpleasant chasing of rent past due.
Payments are monitored by automated systems. If a tenant is late, we send a reminder immediately and deal with the situation actively.
Non-paying tenants
If the tenant doesn't pay, it is not your problem.
We take responsibility for problem tenants – from an agreement and a payment plan through to court enforcement. Payment delinquency stays below 1 % with us long-term.
Damage and emergencies
Regular inspections and unexpected emergencies are on us.
For every flat we take out household and tenant liability insurance. A nonstop emergency line and our service team are available.
Tenant turnover
A tenant is leaving? Nothing changes for you.
Thanks to regular contact we know about a tenant leaving well in advance and move a new one in with minimal delay – which is why we keep 98 % occupancy.
How the cooperation works
Your path to renting without the worries.
01
First contact
We go through your flat and your expectations. In person, online or by phone.
02
The flat and its options
We assess its condition, the location and the market. Then we recommend a suitable rent.
03
Management your way
We compare Partner, Partner+ and Garant. Together we pick what suits you.
04
Ready to let
We arrange the presentation, contracts, tenant vetting and the handover of the flat.
05
We manage. You stay in the picture.
We handle payments and the day-to-day running. The client zone shows you what is going on.
The mouse wheel over this section moves only the path of steps – the page itself stops scrolling until the path reaches the last step, then it scrolls on as usual. Each step is also accessible with the keyboard.
First step: First contact
You know who to call. And what is happening in your flat.
You have your own manager who knows your flat. And in the client zone you will find payments, contracts and an overview of what we are dealing with.
Bc. Iryna Koval
Sales Specialist
She guides new clients from the first contact through the handover of the apartment and its preparation for rental.
We are not a real estate agency. Our work begins when the contract is signed.
We do not stop at handing over the keys
An estate agency collects a one-off commission and its work ends when the keys change hands. Our fee is tied to the rent actually paid, month after month. So we have the same interest as you – that the letting works long-term.
Rules and payments under control
We insist on the conditions agreed in the contract. We monitor rent payments and deal with any delay without postponement. The share of rent past due stays below 1 % long-term.
Transparent fee level
Our fee is calculated only from the rent actually paid. Nothing on top. If no rent arrives in a given month, we do not charge you a management fee either.
Flats you will not find in listings
Flats for sale from owners in our portfolio are first shown to our own clients – before they appear in the listings. So you learn about new investment opportunities among the first.
How we differ
We are not a real estate agency. Our work begins when the contract is signed.
✓We don't stop when the keys change hands – our fee is tied to the rent actually paid, month after month.
✓Rules and payments under control – rent past its due date stays below 1 % with us long-term.
✓A transparent fee – calculated purely from the rent actually paid. Nothing on top.
✓Flats you will not find in the listings – you learn about new investment opportunities among the first.
References
What the owners who entrusted us with their apartment say
Some live a few streets away, others on the other side of the world. Wherever they are, we look after their flat.
An owner's experienceMarkéta H.Owner of a law firm, flat in Prague, lives in London
„Because I live abroad, I was looking for a manager able to provide me with a complete service. And that is exactly what Flat Service does, at a high standard. Its people communicate superbly and keep every promise to the letter – and I enjoy not having to worry about anything.“
An owner's experienceVratislav N.Project coordinator, three flats under management
„I switched to Flat Service from a competitor I wasn't happy with. I was pleasantly surprised that for everything that hadn't worked with my previous manager, Flat Service already had a proven solution. On top of that they know the property market perfectly, so they regularly review market rents and take care to maximise the returns.“
An owner's experienceViera K.Accountant, investment flat in Prague, lives in Bratislava
„Thanks to Flat Service I can be sure that our temporarily investment flat is well looked after and used by decent tenants. Flat Service is a trustworthy partner, which I appreciate all the more because I don't live in the Czech Republic. Their services exceed my expectations. Add to that a helpful attitude in communication and the fact that, when needed, they advise me or represent me in administrative matters.“
An owner's experienceRenata V.Lecturer, 2+kk flat, Prague 9
„I originally let my flat privately, which brought me unpleasant dealings with problematic tenants. Suddenly all the frustrating worries about viewings, lease agreements and insurance were gone. I don't have to look for tradespeople or waste time checking their work.“
An owner's experienceMarie L.Physiotherapist, 1+kk flat, Prague 10
„Speed, professionalism, helpfulness – those are the qualities of Flat Service for me. They found reliable tenants within two days and ever since I have been sure that my flat is well looked after.“
An owner's experienceRoman K.School headmaster, lives outside Prague, two flats under management
„At first I was sceptical about how remote management would work. Flat Service convinced me that it can – and very well at that. Even during the Covid crisis they managed to find new tenants promptly, so my income never dropped out.“
An owner's experienceMarkéta K.Physiotherapist, two flats under management
„I didn't want to deal with tenant changes, money, contracts or viewings. What I wanted most from the manager of my flat were clear rules and transparency. The Flat Service team keeps convincing me it was a good choice. Communication is open, with no games; they resolve any trouble quickly, advise, explain and arrange everything that's needed.“
An owner's experienceRobert B.Consultant, two flats in Karlín under management
„I appreciate that Flat Service respects my complex requirements and doesn't exclude me from the decision-making. I was very pleased by the individual approach during the initial negotiations and by the investment in improving the services provided. I hope Flat Service will extend its services to other cities in the future so that I can recommend them further.“
An owner's experienceMarkéta H.Owner of a law firm, flat in Prague, lives in London
„Because I live abroad, I was looking for a manager able to provide me with a complete service. And that is exactly what Flat Service does, at a high standard. Its people communicate superbly and keep every promise to the letter – and I enjoy not having to worry about anything.“
4.5 / 5★★★★★★★★★★from 53 reviews on GoogleView all
We are rated by owners and tenants alike. A lower rating occasionally comes from tenants in situations where we consistently insist on the contractual rules — which is exactly what owners expect from a manager.
References
What the owners who entrusted us with their apartment say
Some live a few streets away, others on the other side of the world. Wherever they are, we look after their flat.
„Because I live abroad, I was looking for a manager able to provide me with a complete service. And that is exactly what Flat Service does, at a high standard. Its people communicate superbly and keep every promise to the letter – and I enjoy not having to worry about anything.“
Markéta H.
Owner of a law firm, flat in Prague, lives in London
„I switched to Flat Service from a competitor I wasn't happy with. I was pleasantly surprised that for everything that hadn't worked with my previous manager, Flat Service already had a proven solution. On top of that they know the property market perfectly, so they regularly review market rents and take care to maximise the returns.“
Vratislav N.
Project coordinator, three flats under management
„Thanks to Flat Service I can be sure that our temporarily investment flat is well looked after and used by decent tenants. Flat Service is a trustworthy partner, which I appreciate all the more because I don't live in the Czech Republic. Their services exceed my expectations. Add to that a helpful attitude in communication and the fact that, when needed, they advise me or represent me in administrative matters.“
Viera K.
Accountant, investment flat in Prague, lives in Bratislava
„I originally let my flat privately, which brought me unpleasant dealings with problematic tenants. Suddenly all the frustrating worries about viewings, lease agreements and insurance were gone. I don't have to look for tradespeople or waste time checking their work.“
Renata V.
Lecturer, 2+kk flat, Prague 9
„Speed, professionalism, helpfulness – those are the qualities of Flat Service for me. They found reliable tenants within two days and ever since I have been sure that my flat is well looked after.“
Marie L.
Physiotherapist, 1+kk flat, Prague 10
„At first I was sceptical about how remote management would work. Flat Service convinced me that it can – and very well at that. Even during the Covid crisis they managed to find new tenants promptly, so my income never dropped out.“
Roman K.
School headmaster, lives outside Prague, two flats under management
„I didn't want to deal with tenant changes, money, contracts or viewings. What I wanted most from the manager of my flat were clear rules and transparency. The Flat Service team keeps convincing me it was a good choice. Communication is open, with no games; they resolve any trouble quickly, advise, explain and arrange everything that's needed.“
Markéta K.
Physiotherapist, two flats under management
„I appreciate that Flat Service respects my complex requirements and doesn't exclude me from the decision-making. I was very pleased by the individual approach during the initial negotiations and by the investment in improving the services provided. I hope Flat Service will extend its services to other cities in the future so that I can recommend them further.“
Robert B.
Consultant, two flats in Karlín under management
„Because I live abroad, I was looking for a manager able to provide me with a complete service. And that is exactly what Flat Service does, at a high standard. Its people communicate superbly and keep every promise to the letter – and I enjoy not having to worry about anything.“
Markéta H.
Owner of a law firm, flat in Prague, lives in London
4.5 / 5★★★★★★★★★★
We are rated by owners and tenants alike. A lower rating occasionally comes from tenants in situations where we consistently insist on the contractual rules — which is exactly what owners expect from a manager.
Frequently asked questions
Frequently asked questions
What owners ask most often
Didn't find the answer? Get in touch, we will gladly explain everything in person.
On average we fill an apartment within 14 days of the photo shoot. In sought-after locations even within a few days. Thanks to our database of applicants we can react immediately.
What if the tenant stops paying?+
We monitor payments automatically. If a tenant is late, we contact them immediately and take the resolution over. With the Garant plan you receive your income either way.
What is the difference between Partner and Garant?+
Partner (12%) is active management with a higher potential return. With the Garant service we pay you the agreed rent every month, even when the flat is vacant or the subtenant fails to pay.
What is the difference between a real estate agency and FLAT SERVICE management?+
A real estate agency finds you a tenant, collects its commission and that is where it ends — management, reminders, repairs and risks all stay with you. We manage the apartment long term: we monitor payments, deal with tenants, maintenance and the annual settlement — and you pay the commission only from the rent actually collected.
How quickly will you find a tenant?+
On average we fill an apartment within 14 days of the photo shoot. In sought-after locations even within a few days. Thanks to our database of applicants we can react immediately.
What if the tenant stops paying?+
We monitor payments automatically. If a tenant is late, we contact them immediately and take the resolution over. With the Garant plan you receive your income either way.
What is the difference between Partner and Garant?+
Partner (12%) is active management with a higher potential return. With the Garant service we pay you the agreed rent every month, even when the flat is vacant or the subtenant fails to pay.
What is the difference between a real estate agency and FLAT SERVICE management?+
A real estate agency finds you a tenant, collects its commission and that is where it ends — management, reminders, repairs and risks all stay with you. We manage the apartment long term: we monitor payments, deal with tenants, maintenance and the annual settlement — and you pay the commission only from the rent actually collected.
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