About us
Renting out your apartment? As we know, this brings many challenges.
However, for us, renting out people’s homes is a business that we know and love.
We understand the needs of property owners: achieving the greatest possible return with the minimum of worries. Each property and each owner are different. We offer a personal approach, individual services and we also understand your tenants. We know their rights and obligations thoroughly. In our experience, we have encountered all kinds of issues, so we know how to resolve and how to prevent them. We have more than 10 years of experience, intuition and foresight.
Flat Service has been in this business since 2010. Initially as part of Prague Property Management, a.s. (PPM)a property management company, from which Flat Service separated in 2018 and continues to provide comprehensive real estate investment services.
Exclusive cooperation continues between FLAT SERVICE s.r.o. and PPM a.s. As a result, we provide clients with high capacity and efficiency in the management and maintenance of their properties.
Meet out team
Filip Bauer
Executive Director
Filip manages the company and is constantly working to improve operations, processes and the effective use of information technology and innovation. He personally oversees that clients receive individual care and that they enjoy receiving income from their properties without having to worry about anything.
He has been in the real estate business since 2009 and knows that the basis of good customer service is a great team. Filip provides a supportive environment for his colleagues with regards to work-related as well as private matters.
Michaela Henkelová
Sales Specialist
Michaela is in charge of taking care of new clients, taking over properties and preparing them for future rental.
Michaela gained experience in customer care positions in Czech and foreign companies. She has been working in the field of real estate services for more than 5 years and in Flat Service she evaluates her skills in taking care of client satisfaction. She stands out for her helpful behavior and empathy for the needs of customers.
Nastassia Yarullina
Operations Manager
In addition to the smooth running of the office, Nastassia takes care of communicating with tenants and processing complaints and repairs in apartments, monitors payments and reminds latecomers.
Adam Purč
Customer Support Specialist
Marco Morsut
Leasing Manager
Marco takes care of the tenants in order to find a suitable and reliable one for the vacant property as quickly as possible, emphasizing responsibility and consistency. Thanks to his emphasis on consistency and responsibility, our clients' investment properties are managed with maximum regard to their value and the owners' requirements.
Where to find us
Billing information
law office providing contracts and debt collection
supplier of home appliances at discounted prices
exclusive energy supplier conditions
household and liability insurance
exclusive cooperation with the property manager
tax returns and consultations for clients
Internet and TV services at discounted prices
express emergency services
What they say about us...
Rental of 3-room flat with kitchen corner, Prague 3 - Vinohrady
They have an "excellent nose" for people - for 7 years, I have always had decent tenants who pay on time and treat my property as if it were their own. Tenants change seamlessly, so I don't lose rental income unnecessarily. Flat Service are, in short, experienced professionals who can also provide good advice on renovations or purchases of new furnishings and equipment.
Hana P., IT Consultant
Rental of 2-room flat with kitchen corner, Prague 5 - Anděl
Because I live abroad, I was looking for an administrator who would be able to provide me with a complete service. Flat Service does just that and at a high level. This company’s people communicate well and always keep their promises without exception. I have confidence in their work and skills - and I enjoy not having to worry about anything.
Markéta Houston, Law Firm Owner (London, UK)
Rental of 1-room flat with kitchen corner, Prague 9 - Střížkov
I switched to Flat Service from the competition, with whom I was not satisfied. I was pleasantly surprised that they had a proven solution for everything that did not work with my previous administrator. In addition, they know the real estate market through and through, regularly review market rental prices and take care of maximizing revenues. I also like the on-line environment, where I have access to all the information about the property (valid leases, payments, amounts due, communication with tenants, etc.).
Vratislav N., Project Coordinator
Rental of 2-room flat with kitchen corner, Prague 9 - Harfa
Thanks to Flat Service, I am sure that our temporary investment flat is well taken care of and used by decent tenants. Flat Service is a trusted partner, who I appreciate especially since I do not live in the Czech Republic. Their services continue to exceed my expectations. On top of this, they have a friendly approach and, if necessary, can advise or represent me in administrative tasks.
Viera K., Accountant (Bratislava, SK)
Rental of 2-room flat with kitchen corner, Prague 10 - Horní Měcholupy
I appreciate that Flat Service respects my complex requirements and does not exclude me from decision-making processes. I was very pleased with the individual approach to the initial negotiations and the investment in improving the services provided. I hope that in the future, Flat Service will expand its services to other cities so that I can recommend them further.
Martina A., IT Consultant
Rental of 1-room flat with kitchen corner, Prague 9 - Střížkov
I didn't want to deal with changes in tenants, money, contracts, house tours. I mainly wanted clear rules and transparency from the manager of my flat. Mr. Bauer and Mrs. Pšeničková repeatedly convince me that Flat Service was a good choice. Communication is open, without the use of any sneaky tactics, they can quickly solve any issues, provide advice, explain and arrange everything that is needed.
Markéta K., Physiotherapist
Rental of 1-room flat with kitchen corner, Prague 10 - Uhnříněves
Speed, professionalism, helpfulness - these are the qualities that Flat Service represents to me. I moved to the other end of the country and needed to rent my flat quickly. If possible, in a hassle-free way. Flat Service got a solid tenant within two days and since then, I have felt sure that my flat is being taken care of. I am happy to recommend their services to friends.
Marie Langová, Physiotherapist
Rental of 1-room flat with kitchen corner, Praha 5 – Smíchov
I can highly recommend Flat Service for reliability, excellent communication and flexibility. Even during the Covid 19 crisis, they were flexible and managed to find new tenants, so I didn't lose out on any rental income. Their standard also includes things that are considered above standard elsewhere - for example, the willingness to provide local services or to buy furniture cheaply. I was initially sceptical about how remote administration would work. Flat Service convinced me that it can, very well in fact.
Roman K., School Principal
