EAN and EIC codes

Where to find the code

Check your energy supply contract or your latest bill. Look for the supply point details, not the customer number or payment reference (variabilní symbol). If you don't have the documents, contact your supplier or distribution company. If you're acting on someone else's behalf, the supplier may ask you for a power of attorney.

Copy the code out in full. EIC codes mix letters and digits, so it's easy to make a mistake when reading from a blurry photo. Check the address and flat number alongside the code, too. A single building often has several supply points, such as the flat, a garage and the common areas.

Why the meter number isn't enough

An electricity or gas meter number belongs to a specific device. The EAN or EIC identifies the supply point. So when a meter is replaced, don't rely solely on the number from an old handover protocol.

For a self-reading you need both: the supply point code and the meter number, plus the date and the reading itself. Photograph the entire legible display and the meter's label. That way you won't have to guess later which supply point the photo belongs to.

What to do when there are six electricity meters in the hallway

A typical example: the lease states the flat's address, but there are six electricity meters in the hallway. You identify the right one from the documents for that particular supply point, not by which door it's closest to. Then record the actual reading of the correct meter in the protocol. The EAN lets you link that record to the supplier's contract.