We have over 15 years of experience with the rental property market. Hundreds of satisfied clients have passed through our offices. We have rented out flats large and small, in the centre and on the outskirts, in new developments and in heritage-listed buildings hundreds of years old. We know that every customer requires an individual approach. And we appreciate it when our clients share their experiences with us. Why did you decide to entrust the rental of your flat to a property management company? I have owned the flat in the centre of Prague since the late 1990s; I lived in it myself for a number of years before I moved out of the capital. After that I rented it out for several years, either on my own or with the help of an estate agency, and it gradually went through about five tenants. After each of them the flat had to be prepared for the market again – repainted, a few things repaired – and then it was a matter of waiting to see who would get in touch. How did you come to choose Flat Service in particular? I got a tip about your company from neighbours who were renting out their flat in the same building and couldn't praise the cooperation enough. What struck me most was when they told me how many routine worries about the rental they no longer had. And also that, according to their own calculations, they ended up earning more from renting the flat than they had on their own, because the management fee was more than covered by the months when the flat had stood empty. In your view, what is the greatest advantage of having professionals look after your rental? For me, as someone slowly approaching retirement age, it is above all the fact that I no longer have to worry about everything that could go wrong. I have neither the time nor the inclination to keep up with constantly changing legislation, and I don't want to travel an hour there and back to sort something out, whether at a government office or at the flat itself. All the more so as I would have had to arrange a lot of these things at the height of the Covid pandemic. How long did it take to set up the cooperation? If I remember correctly, the young lady from Flat Service got back to me straight away; we then went through the flat with some of her colleagues, put together a calculation within a week and agreed that we would prepare it for letting. Your colleagues staged everything inside beautifully and took such great photos that, looking at them, I almost regretted having moved out all those years ago. Has any problem arisen during the cooperation that needed to be dealt with? To tell the truth, some minor thing crops up from time to time, but I wouldn't call it a problem. My colleagues at Flat Service don't call me with 'problems' – they call me straight away with a proposed solution. We're talking about things like a fuse on the boiler breaking, so the tenant has no hot water. They are able to get a tradesman on site within a few hours; it would probably take me much longer. What is communication with Flat Service like? Given my age, I prefer being able to pick up the phone whenever necessary. If I need to read up on something in advance, my colleagues send everything to me electronically. Since I put the flat up for rent, I have physically been there only once. But I have complete confidence that one day I – or perhaps my two children – will get it back in perfect condition. Would you recommend Flat Service to people you know? Definitely. Ever since I stopped having to handle communication with tenants and the administration connected with renting on my own, I have had more free time and I don't have to worry about what I might have forgotten this time. My only regret is that I didn't entrust my flat to a property management company some ten years earlier.
Would you like to know how to rent out a flat in Prague and the surrounding area on favourable terms? Then don't hesitate to contact Flat Service.
If you are considering entrusting your flat to the care of a professional management agency, take advantage of our free consultation. We will be happy to explain everything to you – just call +420 277 000 330 or write to us at sales@flatservice.cz. We are ready to answer your questions, invite you to a personal meeting if you are interested, and also promptly prepare an indicative calculation of the guaranteed rental income we can offer you. All of this completely free of charge and with no risk.
